Distributor empowerment in property & casualty and general insurance
The insurance business depends on distribution for its success. In this paper, we show the need for and the benefits of empowering personal lines distributors in the P&C and general insurance...
View ArticleWorld Insurance Report 2013
Comprising input from 16,500 global insurance customers, this report looks at the channel and other preferences of insurance customers by analysing data from Capgemini’s Customer Experience Index. The...
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